When it comes to choosing a financial company, it’s important to do your research. One valuable resource for consumers is the Better Business Bureau (BBB), which provides ratings and reviews of businesses based on various factors, including customer complaints. In this blog post, we’ll be taking a closer look at New Capital Financial’s BBB reviews and complaints, so you can make an informed decision about whether this company is right for you.

Overview of New Capital Financial

New Capital Financial is a financial services company that provides a range of investment and wealth management services to individual and institutional clients. The company’s primary focus is on providing customized investment solutions that are tailored to meet the unique needs of each client.
New Capital Financial’s investment strategies are designed to provide consistent, long-term returns while minimizing risk. The company’s team of experienced investment professionals uses a disciplined approach to portfolio management, combining fundamental and quantitative analysis to identify investment opportunities. New Capital Financial also offers a range of financial planning services to help clients achieve their long-term financial goals.
Overall, New Capital Financial is committed to providing high-quality investment and wealth management services that help clients achieve their financial objectives.
BBB Complaints Against Capital Financial
While New Capital Financial has received positive reviews from customers, they have also received several complaints through the BBB. As of the time of writing, there have been 15 complaints filed against the company in the past three years.
The most common types of complaints filed against New Capital Financial are related to billing and collection issues. Customers have reported incorrect charges and difficulty resolving disputes with the company. Other complaints have been related to the quality of service provided by New Capital Financial, including delays in processing loan applications and unreturned phone calls.
Response from New Capital Financial
When a customer files a complaint through the BBB, the company is given the opportunity to respond and resolve the issue. New Capital Financial has responded to all 15 complaints filed against them, and in most cases, they have offered a resolution that satisfies the customer.
In some cases, New Capital Financial has offered a refund or waived fees to resolve the complaint. They have also addressed issues related to communication, such as improving their response time to customer inquiries. Overall, New Capital Financial has shown a willingness to work with customers to resolve complaints and improve their services.
Comparison with Other Financial Companies

To get a better sense of how New Capital Financial stacks up against other financial companies, we can compare their BBB rating and complaint history to other companies in the industry. Some other financial companies that have been accredited by the BBB include LendingClub, SoFi, and Discover.
LendingClub has an A+ rating, with 147 customer reviews and 29 complaints filed in the past three years. SoFi has an A+ rating, with 179 customer reviews and 5 complaints filed in the past three years. Discover has an A+ rating, with 1,200 customer reviews and 199 complaints filed in the past three years.
Compared to these other companies, New Capital Financial has a smaller number of customer reviews and complaints filed. However, it’s worth noting that New Capital Financial’s complaint rate is higher than LendingClub and SoFi, but lower than Discover.
Conclusion
When it comes to choosing a financial company, it’s important to do your research and consider all factors, including BBB ratings and complaints. New Capital Financial has an A+ rating from the BBB and has received positive reviews from customers. However, they have also received complaints related to billing and collection issues, as well as delays in processing loan applications.
Overall, New Capital Financial has shown a willingness to work with customers to resolve complaints and improve their services. However, it’s important to do your own research and consider all factors before choosing a financial company.
Frequently Asked Questions

What is Uncovering New Capital Financial?
Uncovering New Capital Financial is a financial services company that offers a range of financial products and services to individuals and businesses.
What are BBB reviews?
BBB reviews are reviews that are submitted to the Better Business Bureau (BBB) by customers who have used a company’s products or services.
What are BBB complaints?
BBB complaints are complaints that are submitted to the Better Business Bureau (BBB) by customers who have had a negative experience with a company’s products or services.
How can Uncovering New Capital Financial BBB reviews and complaints help me?
Uncovering New Capital Financial BBB reviews and complaints can help you make an informed decision about whether or not to use the company’s products or services.
How do I access Uncovering New Capital Financial BBB reviews and complaints?
You can access Uncovering New Capital Financial BBB reviews and complaints by visiting the Better Business Bureau website and searching for the company.
What should I look for in Uncovering New Capital Financial BBB reviews and complaints?
When reviewing Uncovering New Capital Financial BBB reviews and complaints, you should look for patterns of negative feedback and how the company responded to complaints.
Are all Uncovering New Capital Financial BBB reviews and complaints legitimate?
Not all Uncovering New Capital Financial BBB reviews and complaints may be legitimate, so it’s important to take them with a grain of salt and look for patterns of feedback.
How can I submit my own review or complaint about Uncovering New Capital Financial to the BBB?
You can submit your own review or complaint about Uncovering New Capital Financial to the BBB by visiting their website and following the instructions provided.
Can I trust Uncovering New Capital Financial BBB reviews and complaints?
While BBB reviews and complaints can provide valuable insight, it’s important to also consider other sources of information and do your own research before making a decision.
What other resources can I use to research Uncovering New Capital Financial?
In addition to the Better Business Bureau, you can research Uncovering New Capital Financial through online reviews, industry publications, and other financial resources.
Glossary
- Capital: Refers to the money or assets owned by an individual, business or organization that can be used to generate income or fund their operations.
- Financial: Relating to money or finances, including investments, savings, and budgeting.
- BBB: The Better Business Bureau is a nonprofit organization that aims to promote marketplace trust by providing ratings, reviews, and complaint resolution services for businesses and consumers.
- Reviews: Feedback or opinions shared by customers or users of a product or service, often posted online.
- Complaints: Negative feedback or grievances expressed by customers or users about a product, service or company.
- Uncovering: Discovering or revealing something that was previously unknown or hidden.
- Transparency: The quality of being open and honest about information, including financial information, to build trust and credibility with stakeholders.
- Reputation: The perception or opinion that others have about a person, company, or product, based on their experiences, interactions and feedback.
- Trustworthiness: The quality of being reliable, truthful, and dependable, which is important in building and maintaining relationships with customers and stakeholders.
- Due diligence: The process of conducting research and gathering information to assess the risks and opportunities associated with a potential investment or business relationship.
- Fraud: Deceitful or dishonest practices that are intended to deceive or mislead others for personal gain.
- Scams: Fraudulent schemes or practices that are designed to trick or defraud individuals or businesses out of money or assets.
- Consumer protection: Laws, regulations, and policies that are designed to safeguard the rights and interests of consumers in their interactions with businesses and organizations.
- Legal recourse: The right to seek legal action or remedies when an individual or business has been wronged or harmed.
- Red flags: Warning signs or signals that indicate potential problems or risks, which should be investigated further.
- Investigative journalism: The practice of conducting in-depth research and reporting on issues or topics of public interest, often involving uncovering hidden or undisclosed information.
- Accountability: The responsibility that individuals or organizations have for their actions and decisions, including financial and ethical considerations.
- Ethics: The principles and values that guide ethical decision-making, including honesty, integrity, and fairness.
- Integrity: The quality of being honest and having strong moral principles, which is critical in building trust and credibility with stakeholders.
- Reputation management: The practice of monitoring, protecting, and enhancing the reputation of a person, company, or product, often involving strategies to address negative feedback or complaints.
- Capital Finance: Capital finance refers to the process of obtaining funds for business operations or investment purposes, typically through the issuance of stocks, bonds, or other financial instruments.
- New capital finance: New capital finance refers to the process of obtaining funding or capital for a new business venture or project.
- Debt consolidation loans: Debt consolidation loans refer to loans that are taken out to pay off multiple debts, combining them into a single loan with a lower interest rate and a longer repayment period.
- Mortgage brokers: Mortgage brokers are individuals or companies that act as intermediaries between borrowers and lenders, helping borrowers secure a mortgage loan with the best possible terms and rates.
- Loan process: The steps and procedures involved in obtaining a loan, including application, approval, and disbursement of funds.
- Home loans: Home loans refer to a type of financial product that provides individuals with the funds necessary to purchase a home.
- Credit scores: A numerical rating system used by lenders to determine an individual’s creditworthiness based on their credit history and financial behavior.
- Debt-free: Being debt-free means that an individual or entity has no outstanding debts or loans to be repaid. They have paid off all their debts and do not owe any money to creditors.
- Debt consolidation loan: A type of loan that combines multiple debts into one loan with a single monthly payment, often with a lower interest rate and longer repayment term.
- Best debt consolidation loans: Debt consolidation loans are loans that allow individuals to combine multiple debts into one, typically with a lower interest rate and monthly payment.
- Consolidating debt: The process of combining multiple debts into a single loan or payment plan in order to simplify repayment and potentially lower interest rates and monthly payments.
- Fixed monthly payment: A set amount of money that is paid on a monthly basis, which remains constant over a specified period of time.
- Bank account: A financial account held by a bank or other financial institution, where the account holder can deposit and withdraw money, make payments, and earn interest on their balance.
- Weighted average cost: A calculation that takes into account the different costs and quantities of items in a group, assigning a weight to each cost based on the proportion of total quantity it represents, in order to determine an overall average cost.
- Capital asset pricing model: The capital asset pricing model is a financial model that helps investors determine the expected return on an investment based on the level of risk involved. It takes into account the risk-free rate of return, the expected return of the market, and the beta of the asset being considered.
- Debt financing: Debt financing refers to the process of borrowing money from investors or lenders in order to fund a business or project. The borrower is required to pay back the borrowed amount with interest over a set period of time.
- Capital structure: Capital structure refers to the mix of sources from which a company raises money to fund its operations and investments, including debt, equity, and other financial instruments.
- Future cash flows:
- Risk free rate: The rate of return on an investment that is considered to carry no risk, typically used as a benchmark for evaluating the potential return of other investments.
- Tax deductible: Refers to expenses that can be subtracted from taxable income, thereby reducing the amount of tax owed.
- Equity financing: The process of raising capital for a business by selling shares of ownership in the company to investors, rather than borrowing funds through loans or other debt instruments. In return for their investment, equity investors typically receive a percentage of the company’s profits and may have a say in the company’s management and decision-making.
- Bank or credit union: A financial institution that offers services such as savings accounts, checking accounts, loans, and other financial products to its customers.
- New capital financial loans: Loans provided by a financial institution for the purpose of funding new capital investments, such as equipment or property.
- Personal loan: A type of loan that is granted to an individual for personal use, typically unsecured and with a fixed interest rate and repayment term.