The financial industry is highly competitive, with many companies vying for your attention and business. However, not all financial service providers are created equal, and it’s important for consumers to do their due diligence before choosing a company to work with. One valuable resource for researching companies is the Better Business Bureau (BBB), which rates businesses based on a variety of factors, including their responsiveness to customer complaints. In this blog post, we’ll take a closer look at Sagemore Financial’s BBB rating and complaints, and provide recommendations for consumers considering working with them.
- BBB A+ Rating & Accredited
- $300 Million Debt Settled
- $8,000 Minimum Debt
- 25th best financial firm, USA (INC Magazine)
- Minimum Debt $7,500
- $ 3 Billion Plus Debt Resolved
Background Information on Sagemore Financial
Sagemore Financial is a financial services company that offers a range of products and services, including investment management, financial planning, and insurance solutions. The company was founded in 2014 and is based in Marlton, New Jersey. Sagemore Financial prides itself on providing personalized service to its clients and helping them achieve their financial goals.
In terms of reputation, Sagemore Financial has received mixed reviews from customers and industry experts. Some customers have praised the company for their helpfulness and professionalism, while others have complained about issues with communication and follow-up. Additionally, Sagemore Financial has not received any major industry awards or recognition.
The BBB and Its Role in Rating Companies
The Better Business Bureau (BBB) is a nonprofit organization that aims to promote marketplace trust by evaluating businesses and providing consumers with information about them. The BBB rates businesses on a scale of A+ to F, based on a variety of factors such as the number of complaints received, how quickly and effectively complaints are resolved, and whether the business has responded to complaints in a timely manner.
The BBB also provides consumers with information about the company’s history, ownership, and accreditation status. Businesses that are accredited by the BBB have undergone a rigorous evaluation process and have agreed to adhere to the BBB’s standards of ethical business practices.
Sagemore Financial’s BBB Rating
Sagemore Financial currently has a BBB rating of B-. This rating indicates that the company meets some, but not all, of the BBB’s standards for ethical business practices. The primary factors contributing to Sagemore Financial’s rating are the number of complaints the company has received and the length of time it has taken to resolve them.
Sagemore Financial’s BBB Complaints
Sagemore Financial has received a total of 15 complaints through the BBB in the past three years. The majority of these complaints (11 out of 15) were related to problems with the product or service provided by Sagemore Financial. Other common complaints included issues with billing and collection practices, as well as problems with advertising and sales practices.
Sagemore Financial’s Response to BBB Complaints
In response to the complaints received through the BBB, Sagemore Financial has generally been responsive and has made efforts to address the issues raised by customers. For example, in some cases, the company has offered refunds or other compensation to customers who were dissatisfied with their service.
However, some customers have reported that the company’s response to their complaints was slow or inadequate, and that they had difficulty getting in touch with customer service representatives. Additionally, while Sagemore Financial has made efforts to address individual complaints, it is unclear whether the company has taken steps to improve its overall business practices to prevent similar issues from arising in the future.
Alternative Options for Consumers
Given the mixed reviews and BBB rating for Sagemore Financial, consumers may want to consider other options when choosing a financial services provider. Some alternative companies that have higher BBB ratings and positive customer reviews include Vanguard, Fidelity, and Charles Schwab.
When selecting a financial services provider, it’s important to do your research and consider factors such as the company’s reputation, fees and charges, and the range of products and services offered. Additionally, it may be helpful to speak with friends or family members who have experience with different financial services providers to get their recommendations and insights.
Conclusion
In conclusion, while Sagemore Financial offers a range of financial products and services, consumers should be aware of the company’s BBB rating and complaints before choosing to work with them. While Sagemore Financial has made efforts to address individual complaints, it is unclear whether the company has taken steps to improve its overall business practices. As such, consumers may want to consider alternative options when selecting a financial services provider. By doing your research and considering a range of factors, you can make an informed decision and choose a provider that meets your needs and expectations.
Frequently Asked Questions
What is the overall rating of Sagemore Financial on BBB?
Sagemore Financial has an A+ rating on BBB.
How many customer reviews are there for Sagemore Financial on BBB?
There are currently 9 customer reviews for Sagemore Financial on BBB.
What is the average rating of Sagemore Financial on BBB?
The average rating of Sagemore Financial on BBB is 3.6 out of 5 stars.
What are some common complaints about Sagemore Financial on BBB?
Some common complaints about Sagemore Financial on BBB include poor customer service, lack of communication, and high fees.
How has Sagemore Financial responded to customer complaints on BBB?
Sagemore Financial has responded to some customer complaints on BBB by offering refunds or resolving the issue.
Are there any unresolved complaints against Sagemore Financial on BBB?
Yes, there is currently one unresolved complaint against Sagemore Financial on BBB.
Has Sagemore Financial been accredited by BBB?
Yes, Sagemore Financial has been accredited by BBB since 2017.
Has Sagemore Financial had any government actions taken against them?
No, there have been no government actions taken against Sagemore Financial.
Does Sagemore Financial have any positive customer reviews on BBB?
Yes, there are several positive customer reviews for Sagemore Financial on BBB.
Should I work with Sagemore Financial based on their BBB reviews and complaints?
It is up to individual discretion whether or not to work with Sagemore Financial based on their BBB reviews and complaints. It is recommended to do further research and consider all factors before making a decision.
Glossary
- Sagemore Financial – a financial services company that offers debt relief and credit repair services.
- BBB – Better Business Bureau, an organization that rates businesses based on their trustworthiness and customer service.
- Complaints – negative feedback or criticism from customers about a business’s products or services.
- Reviews – written evaluations of a business’s products or services, often left by customers on review websites or social media.
- Debt relief – the process of helping people who are struggling with debt to manage and reduce their debt load.
- Credit repair – the process of improving a person’s credit score by correcting errors on their credit report and taking other steps to improve their creditworthiness.
- Scams – fraudulent schemes designed to deceive people and steal their money.
- Fine print – the small text in a contract or agreement that contains important details about the terms and conditions of the agreement.
- Transparency – the quality of being open and honest about business practices, policies, and procedures.
- Customer service – the quality of service provided to customers, including responsiveness, helpfulness, and professionalism.
- Reputation – a business’s overall standing in the community, based on its track record of customer service, quality of products or services, and other factors.
- Trustworthiness – the quality of being reliable, honest, and ethical in business dealings.
- Refund – a return of money paid for a product or service, often given to customers who are dissatisfied with the product or service.
- Contract – a legally binding agreement between two parties that outlines the terms and conditions of their relationship.
- Cancellation – the act of ending a contract or agreement before it is completed.
- Compliance – the act of following rules, laws, or regulations governing a particular industry or activity.
- Red flags – warning signs that indicate potential problems or issues with a business or product.
- Legal action – taking a case to court or pursuing other legal remedies to resolve a dispute.
- Consumer protection – laws and regulations designed to protect consumers from unfair or deceptive business practices.
- Due diligence – the process of researching and investigating a business or product before making a decision to work with that business or purchase that product.
- Debt consolidation loans: Debt consolidation loans refer to a financial product that combines multiple outstanding debts into a single loan with a lower interest rate and monthly payment.
- Personal loan: A personal loan refers to a type of loan that is borrowed for personal use, such as for home improvements, medical bills, or debt consolidation. It is typically unsecured, meaning that the borrower does not need to provide collateral, and is paid back in installments over a set period of time with interest.
- Customer service team: A group of individuals who are responsible for interacting with customers and providing them with assistance and support throughout their experience with a company or organization.
- Sagemore financial review: A critical analysis or evaluation of Sagemore’s financial status, which may include factors such as revenue, expenses, assets, liabilities, and overall financial performance.
- Sagemore financial legit: This text is a statement asserting that Sagemore Financial is a legitimate company.
- Financial assistance: Financial assistance refers to monetary support provided to individuals or organizations in need, typically by a government agency, charitable organization, or other entity.
- Minimum Credit score: The lowest numerical value that a person’s credit score can have in order to be considered for a loan or credit application.
- Sagemore financial bbb reviews: This text refers to reviews or ratings given by the Better Business Bureau (BBB) regarding the financial services provided by Sagemore, a company in the financial industry.
- Debt relief companies: Debt relief companies are businesses that offer services to help individuals or businesses reduce or eliminate their debt through negotiations with creditors or other methods.
- Financial advisor: A professional who provides financial advice and guidance to individuals or businesses regarding investments, savings, budgeting, retirement planning, and other financial matters.
- Financial education: Financial education refers to the process of acquiring knowledge and skills that enable an individual to make informed decisions about how to manage their money, including budgeting, investing, saving, and debt management.
- Extend credit: To allow a person or organization to borrow money or obtain goods or services with the understanding that payment will be made at a later time, typically with interest or fees.
- Sagemore financial faqs: Sagemore financial FAQs refer to a list of frequently asked questions related to financial matters provided by Sagemore, a company that offers financial services and solutions.
- Sagemore financial charge: It could refer to a fee or expense related to financial services provided by Sagemore, a financial institution or company.
- Sagemore financial work:
- Credit determination: The process of evaluating an individual or business’s financial history and current financial situation to determine their creditworthiness and ability to repay borrowed funds.
